Thank you for choosing Northwest Federal for your financing. When it’s time to make a loan payment with us, you have several options.

Online Payment Center

Use our secure online Payment Center to pay your Northwest Federal loans* via ACH or by debit card**.

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online payment center icon

Online Banking

Make payments by transferring funds from your savings or checking account to your loan accounts through Online Banking. Make one-time payments or set up automatic recurring payments.

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online banking icon

Need to sign up for Online Banking?

Here’s what you’ll need to enroll in this free service:

  • Account number
  • Last 4 digits of your SSN
  • Email address
  • Date of birth

You may also want to add a checking account and set up direct deposit for easy access to your funds.


Other payment options include:

  • Visit a Northwest Federal Credit Union Branch – make a loan payment in-person at a branch near your home or work location.
  • Use Telephone Banking to make payments from Northwest accounts to Northwest loans. Call 703-709-6917 or 800-932-7666 (toll-free).
  • Send your payment by mail (please do not send cash through the mail):

    Credit Card Payments
    Northwest Federal Credit Union
    P.O. Box 4200
    Woburn, MA  01888-4200

    First Mortgage Payments
    Northwest Federal Credit Union
    Attn: Mortgage Payments
    P.O. Box 986512
    Boston, MA  02298-6512

    Loan Payments & Auto Loan Payments
    Northwest Federal Credit Union
    Attn: Loan Payments
    P.O. Box 986512
    Boston, MA  02298-6512


*Loan payments cannot be made in the Payment Center to a Northwest Federal credit card.

**There is no fee to make a payment if you sign up as a Registered User. A convenience fee of $6.99 is charged for Guest or non-registered users and $9.99 for members making payments over the phone with a live representative.

Questions? Please call our Member Service Center at 703-709-8900 (844-709-8900 toll-free).