Keep Financially Fit with KOFE

We’ve partnered with KOFE (Knowledge of Financial Education) to offer you free, confidential financial counseling and self-help resources. KOFE offers budgeting tools, calculators, interactive courses and you can even chat live online with Financial Coaches.

To get started, visit the KOFE Members-only portal to Log in or Register as a New User.
Or, call KOFE today at (844) 254-3496 to speak with a Financial Coach.

Looking for the Credit 101 quiz as part of your FirstCard application?

  1. Visit the KOFE Members-only portal to Log in or Register as a New User
  2. Under "KOFE Maker" choose "Interactive Courses" and then "Credit 101"
  3. Complete Lesson 1 - Credit 101
  4. You should be able to complete the required content of the five “Breaks” in about 30 minutes.

Resources

Online Tools & Calculator

Learn more about credit reports, managing your money and planning for your future

Check out the resources KOFE offers including financial calculators, auto calculators and home loan calculators to help you estimate your monthly payments, calculate how long it will take to pay off your loans, and much more. You can also participate in a number of interactive courses and webinars.

Explore the online tools from KOFE today!

Counseling

KOFE Financial Coaches are a free phone call away

  • Guidance with budgets and savings
  • Reading and understanding your credit report
  • Options for paying off debt
  • First-time home-buyer guidance

Call KOFE today at (844) 254-3496 to speak with a Financial Coach.

Financial Assistance

Are you going through a financially challenging time? As your trusted financial partner, Northwest Federal is here to help.

Whether you have already fallen behind on your payments with us or think it may happen, contact us today for assistance at 800-336-3384, x4310. Our goal is to help you through troubled times and get you back on track.

We have a confidential financial assistance program that we have developed to assist our members experiencing financial difficulties and unable to make their regular monthly payments. Please contact us at 800-336-3384, x4310 or you can complete our request form to let us know about your financial situation and the help you're seeking. 

If you're interested in taking advantage of this program, you will be required to complete a counseling course with our partner KOFE.

If you are seeking overall debt advice or counseling services with all of your other creditors, please contact KOFE today at (844) 254-3496 to speak with a Financial Coach.