New CardControl app protects your credit card from fraud and misuse
With our new CardControl app, you can set the terms for when, where and how your Northwest Federal credit or debit card is used:
- Turn cards on, off and back on again, in seconds
- Limit card use to specific merchants or purchases
- Receive real-time, card-use notifications and spending-limit alerts
Earn points that can be used for travel, cash back and more!
Variable rate as low as 8.24%4
1.25x the points for every $1 in purchases1
Bonus rewards and benefits
Features our lowest variable rate plus many valuable benefits.
Variable rate as low as 7.24% APR5
No annual fee
No-fee cash advances
Offers a low credit limit for members establishing or re-establishing credit.
Non-variable rate of 12.90% APR6
No annual fee
No-fee cash advances
You’ll receive valuable cardholder benefits when you use your Northwest Federal Mastercard® or Visa® credit card to pay for purchases, trips, hotel rooms, rental cars and more. These benefits and coverages include:
- Safety and Security: price protection, extended warranty, theft protection, and wallet replacement.
- Emergency Services: card replacement, emergency cash advance, lost/stolen card reporting, and car rental collision damage waiver.
- Access and Lifestyle Benefits: opportunities to enjoy unforgettable experiences in the cities where you live and travel.
- Travel Benefits: roadside assistance, hotel burglary coverage, lost luggage protection, and emergency medical/dental coverage.
MyCardInfo makes it easy to manage your credit card online. Visit MyCardInfo today. If you're an Online Banking user, you can access MyCardInfo directly by clicking on your credit card account within Online Banking.
Contactless Payment is available for added convenience and security at the checkout. Look for the contactless symbol wherever you are to simply tap and pay!
Your Northwest Federal credit cards can be used with the digital wallets below. Click on each link for videos featuring how to add your card and begin enjoying greater payment convenience and security.
Fraud & Purchase Protection
Northwest Federal's CardControl app can help prevent fraudulent transactions from occurring on your credit card. Set the terms for when, where and how your card is used anytime, anywhere right from your smart phone with this handy app.
For online tools, resources and consumer protection tips to keep you informed, turn to our Fraud Prevention page. If you ever experience fraud, we’re here for you.
If your card is lost or stolen, or you suspect you’re a victim of fraud, call Northwest Federal immediately at 800-336-3384.
Use these online forms to report fraudulent use. If you knowingly gave your account information to a merchant and didn't receive the product or service as expected, complete this dispute form.
Apply Today, Use Today!
Northwest Federal is leading the way with instant issue credit cards. You can now apply for a Northwest Federal credit card at one of our branches and get your new card handed to you on the spot. Add your new card to Apple Pay® immediately for extra payment convenience. Additional digital wallets are coming soon!
Lost, stolen or damaged credit card? If you live near a Northwest Federal branch, you no longer have to wait for your new card to arrive by mail but get a replacement credit card issued to you right at the branch.
Remember, our credit cards are contactless. Just tap & go wherever you see the contactless payment symbol.
Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
Google Pay is a trademark of Google Inc.
Fitbit and Fitbit Pay are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries.
Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.